Returns Policy

We want you to be completely satisfied with your Sensado purchase.

If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition.

In the event that your product is faulty, does not match its description or perform its function then a refund will be made in its original payment method.

Online purchases can be returned via post. Please package the item securely and post to the address below. Please note that we do not cover return postage costs, however if you paid for postage in your original order, it will be refunded along with the purchase price. When the item has been returned to us, we will arrange for the total price to be refunded into your account.

Returns Address:

45 Loftus Street
Bonnells Bay
NSW 2264, Australia

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If you have a question or inquiry, please do not hesitate to contact us using our contact form or by email at